Shipping Policy

Thank you for choosing to shop with Rituel Room! Below, you will find our comprehensive shipping policy to ensure a smooth and satisfying shopping experience.

Processing Time:
- Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays.
Shipping Methods:
- We offer standard shipping options for domestic and international orders.
- Domestic Shipping:
  - Standard Shipping: Estimated delivery within 3-7 business days.
  - Expedited Shipping: Estimated delivery within 2-4 business days.
- International Shipping:
  - Standard International Shipping: Estimated delivery within 7-21 business days, depending on the destination.
  - Express International Shipping: Estimated delivery within 3-7 business days, depending on the destination.
Shipping Rates:
- Shipping rates are calculated based on the weight of your order and the destination.
- Domestic Shipping: Free shipping for orders over $35 (may vary for expedited shipping options).
- International Shipping: Free shipping on most orders over $35 (may vary for express shipping options).
Order Tracking:
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order using the provided tracking number on our website or through the respective carrier's website.
Customs and Duties (International Orders):
- International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs regulations.
- We do not have control over these charges and cannot predict their amount. Please contact your local customs office for more information.
Delivery Delays:
- While we strive to deliver your orders promptly, please note that delivery times may be affected by unforeseen circumstances such as weather conditions, customs delays, or carrier issues.
- We appreciate your patience and understanding in such situations.
Incomplete or Incorrect Addresses:
- It is the customer's responsibility to provide accurate and complete shipping information during checkout.
- We are not liable for orders lost or delayed due to incomplete or incorrect addresses provided by the customer.
Lost or Damaged Packages:
- In the rare event that your package is lost or damaged during transit, please contact us immediately so we can assist you in resolving the issue.
- We may require proof of damage or loss, such as photographs or a written statement.
Returns and Refunds:
- Please refer to our Returns and Refunds Policy for information on how to initiate a return, exchange, or refund.
Contact Us:
- If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at holisticrituel@gmail.com or through our customer support portal.

By placing an order with Rituel Room, you agree to adhere to the terms and conditions outlined in this shipping policy. We appreciate your trust in us and look forward to serving you with a delightful shopping experience!

Rituel Room

Holisticrituel@gmail.com